Returns & Exchanges

At BOSTANTEN, we stand behind the quality of our leather goods and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be in their original, unused condition with all tags and packaging intact to qualify for a full refund.

1

Initiate Your Request

Contact our customer service team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

2

Prepare the Package

Securely pack the items in their original dust bag and box, ensuring all protective materials are included to prevent damage during transit.

3

Ship the Item

Affix the provided shipping label or use a trackable shipping service to send the package back to our designated fulfillment center.

4

Receive Your Refund

Once our quality control team inspects and approves the returned item, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing